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How can we help?

Have a question about your order or a personalized gift? Pick the fastest way below, or send us a ticket and our team will get back to you.

Submit a Ticket
Cancellation & ModificationChange a name, photo or address within 4 hours of ordering. View Order StatusSee where your order is, from production to your doorstep. Shipping & DeliveryProcessing and delivery times for every region. Refund & ReplacementItem damaged or wrong? Here’s how we make it right.

Other things our team can help you with

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Support hours

Mon–Sat, 8AM–6PM EST

Email

support@mysowood.com

Address

2586 Moore St, Lakewood, CO 80215, United States

Faster help

Include your order number and photos in your ticket.